Frequently Asked Questions
Got a question? No worries, we're here to help. Take a look at some frequently asked questions & answers below that might help out.
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How much is shipping?
Shipping is all based off your postcode & the item size/weight. To get the shipping cost for your item, first; Add the item to Cart, fill out your details on next page, then proceed to shipping page that will show you the price based off your postcode & item.
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How long will my order take to get to me?
Courier delivery times vary; Usually you can allow approx 2-6 business days for metro postcodes in QLD, NSW, ACT, VIC & SA and approx 4-10 business days for outer rural & remote areas. For WA, NT & TAS, allow approx 5-9 business days for metro postcodes and approx 7-14 business days for outer rural & remote areas.
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How can I track my parcel?
All orders will receive a confirmation email upon ordering and an email with shipping & tracking number information upon despatch. If you haven't seen this email, please check your junk or promotions folders (or similar) as sometimes they may get sent there.
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Does my item come with fitting instructions?
In most cases any 4x4 gear won't come with fitting instructions. We recommend a professional auto shop fits any item.
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What payment options do you have?
Currently we have plenty of great options to make paying for your new gear that much easier. You can purchase any goods with Credit/Debit Card, Paypal, Bank Deposit plus Buy Now Pay Later options like Afterpay & Openpay.
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How do I return an item I bought?
If you want to return an item for change of mind, please contact us first within 30 days of receiving your order and we'll give you a warehouse shipping return address.
